Brand-New Car Giving You Nightmares? CPA to the Rescue
he Consumer Protection Act (CPA) safeguards consumer rights, ensuring fairness and quality. If your new car has defects, the CPA provides recourse. First, exhaust all dispute resolution options within the CPA, including complaints to the National Consumer Commission and Consumer Courts, before approaching a traditional court. If those fail, you can take your case to court. Remember, new goods should be defect-free. If a defect existed at the time of purchase, even if hidden, the seller is generally obligated to rectify it.